bdc77 Privacy Policy
The security of your personal information is our highest priority. This policy explains in detail how bdc77 collects, stores, and protects your data.
Table of Contents
1. Introduction and Applicability
bdc77 ("we", "our", or "platform") provides a reliable online casino and sports betting service for users in Bangladesh. This Privacy Policy ("Policy") describes how bdc77 collects, stores, processes, and discloses your personal information.
By using the bdc77 website, mobile version, or any related services, you agree to the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our platform.
This Policy is connected to and works as a complement to bdc77's Terms and Conditions and Responsible Gaming policy.
2. Information Collection
bdc77 collects various types of information from you. This information comes from two main sources: information you provide directly and information collected automatically.
2.1 Information You Provide Directly
During account registration, verification, or support, you may provide the following information:
- Full name and date of birth
- Email address
- Mobile number
- Bangladesh address (including district and division)
- National ID card or passport details (for KYC verification)
- Financial transaction details (bKash, Nagad, Rocket, Upay, or bank account number)
2.2 Automatically Collected Information
When you use our platform, the following information may be collected automatically:
- IP address and device information
- Browser type and version
- Operating system information
- Session duration and activity logs
- Gaming history and betting patterns
- Transaction records and financial activity
- Data collected through cookies and tracking technologies
2.3 Information Received from Third Parties
We may also collect relevant information from trusted third parties such as identity verification services, payment processors, and fraud prevention agencies.
3. Use of Information
bdc77 uses collected information for the following purposes:
- Account Management: To create, verify, and maintain your account.
- Service Delivery: To process gaming, betting, and financial transactions.
- KYC Completion: To confirm your identity and age (including 21+ verification).
- Security and Fraud Prevention: To detect unauthorized access and suspicious activity.
- Customer Support: To respond to your complaints and inquiries.
- Legal Compliance: To meet applicable legal obligations.
- Service Improvement: To improve platform quality and user experience.
- Responsible Gaming: To help identify and prevent risky gaming behavior.
- Promotional Communications: To send you offers and updates with your consent (which you may cancel at any time).
4. Information Sharing and Disclosure
bdc77 may disclose your personal information in the following circumstances:
4.1 With Service Providers
A minimum necessary amount of information may be shared with trusted third parties that assist in our operations — such as payment processors, KYC verification agencies, game software providers, and cloud storage providers. These parties operate under strict confidentiality agreements.
4.2 With Legal Authorities
We may be required to provide relevant information in response to court orders, government directives, or lawful requests from law enforcement agencies.
4.3 In the Case of Business Changes
In the event of a company merger, acquisition, or sale of assets, user information may be transferred to the new entity. However, protections equivalent to this Policy will continue to apply.
4.4 International Data Transfers
Some of our service providers may be located outside Bangladesh. In such cases, data may be transferred internationally, but always under appropriate protective measures.
5. Cookie Policy
bdc77 uses cookies and similar tracking technologies to improve your browsing experience and ensure platform functionality.
5.1 Types of Cookies
- Essential Cookies: Required for core platform functionality — login sessions, security tokens, and so on.
- Functional Cookies: Remember your preferences and settings — language, theme, and so on.
- Analytics Cookies: Collect traffic patterns and usage statistics to help improve the platform.
- Security Cookies: Used to detect fraud and protect accounts.
5.2 Cookie Controls
You can manage cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
6. Data Protection Measures
To protect your information, bdc77 follows the highest industry standards and uses the following technologies and methods:
- SSL Encryption: All data transmissions are encrypted using SSL/TLS technology.
- Database Encryption: Stored sensitive information is kept in encrypted form.
- Access Controls: Only authorized personnel can access the information they need.
- Security Testing: Regular system audits and vulnerability assessments are conducted.
- Two-Factor Authentication: An additional layer of protection available for account login.
- Secure Payment Gateway: All financial transactions are processed through PCI-DSS compliant payment channels.
7. Data Retention Period
bdc77 retains your information only for as long as necessary. We consider the following factors when determining the retention period:
- Active Accounts: Complete data is retained for as long as the account remains active.
- Closed Accounts: After an account is closed, certain information is retained for a defined period in accordance with legal and regulatory requirements.
- Financial Records: Transaction information may be retained for a longer period in line with legal obligations.
- KYC Documents: Identity verification documents are retained up to the legally required time limit.
Once the retention period ends, your information is securely deleted or anonymized.
8. Your Rights
You have the following rights regarding the information associated with your account at bdc77:
- Access: The right to request a copy of the personal information we hold about you.
- Correction: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances (excluding matters subject to legal obligations).
- Objection to Processing: The right to object to the processing of your information for specific purposes.
- Portability: The right to receive your information in a machine-readable format.
- Marketing Opt-Out: The right to unsubscribe from marketing communications at any time.
To exercise these rights, contact us at [email protected] or get assistance through 24/7 live chat.
9. Protection of Minors
bdc77 strictly does not provide services to anyone under the age of 21. Our platform is for those aged 21 and above only.
As part of the age verification process at registration, we verify a national ID card or passport. If any minor's information is collected unintentionally, it will be deleted immediately and the associated account will be closed.
10. Third-Party Services and Links
The bdc77 platform may contain content from various game software providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming). These providers operate under their own privacy policies.
Payment service providers — bKash, Nagad, Rocket, Upay, and banking services — are governed by their own privacy policies. For financial transactions, the policy of the relevant service also applies.
bdc77 is not responsible for the privacy practices of any website outside our platform. You should read the privacy policy of any third-party site before accessing it.
11. Changes to This Policy
bdc77 reserves the right to update this privacy policy at any time. If there are significant changes to the policy, we will notify you in the following ways:
- Displaying a notice on the platform.
- Sending a notice to your registered email address.
- Updating the "Last Updated" date at the top of this page.
Continued use of the platform after an update will be taken as your acceptance of the revised policy. If you do not agree with the new policy, you have the option to close your account.
12. Contact & Complaints
For any questions, requests, or complaints regarding this privacy policy, please contact us through the following:
- Email: [email protected]
- Live Chat: Direct support in Bengali available 24/7.
- Service Hours: Around the clock (BST, UTC+6).
We try to process your requests within a reasonable time. Identity verification may be required, particularly for data access or deletion requests.
For more information, visit our Terms & Conditions and Responsible Gaming pages.